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We've updated communication template and Aptlet workflows from the Aptly inbox.
Now, if you have suggested communication templates you’ll see a pulsing blue dot on the reply button. Click Reply and then select suggested replies. In the right hand column, you’ll see all the suggested replies. Here you can preview responses before selecting one to send.
Similar to suggested communication templates, you’ll see a pulsing blue dot on the create card button if you have suggested Aptlet cards.
Click create card to view all the cards related to the contact in the conversation. Then choose to view a card, relate a card to the conversation or create a new card.